What our carers do
Most of what we do is ordinary. Getting someone up and dressed, making sure they have eaten, being there so the day runs properly. It matters because of who it is for, not because it is complicated.
Personal care
Washing, bathing and showering. Dressing and undressing. Help getting to the toilet, and with continence. Shaving, hair, skin and nails. Getting up in the morning and settled at night.
Medication
Reminding someone to take what they have been prescribed, helping with blister packs and bottles where the care plan allows it, and writing down what was taken at each visit.
Meals and around the house
Preparing meals and sitting with someone while they eat. Drinks through the day. Washing up, laundry, changing beds. Not a cleaning service — the tidying that goes with the care.
Shopping and errands
A weekly shop, collecting a prescription, posting a letter. Receipts every time, and the money written down.
Company
Some visits are not practical at all. A cup of tea and a conversation, a walk, a lift to the hairdresser. For people living alone this is often the visit that matters most.
Dementia support
Carers who understand memory loss and do not rush or correct. We work hard to keep the same faces on the rota, because familiarity is the thing that helps most.
Respite
Cover so a family carer can rest, work, go away or recover from an operation. An afternoon a week, or a fortnight at a time.
Live-in care
A carer living in the home full time, when visits are not enough and a care home is not wanted. We arrange this case by case.
What we don't do
Anything clinical
We're not nurses. Injections, wound dressing, catheter care and PEG feeding need a district nurse, and we'll work alongside them.
Handling money
We don't touch bank cards or finances beyond shopping with receipts.
Care we can't staff
If we can't do it well, we'll say so and help you find someone who can.